Product Update

Fall 2024 Product Update

Written by
Maanav Patel
Published on
October 24, 2024

As we step into fall 2024, Glyde is excited to unveil our latest product innovations designed to enhance the pay-at-table experience for restaurants. In an industry where efficiency and customer satisfaction are paramount, our new features are tailored to help restaurants increase revenue, streamline operations, and ultimately deliver exceptional service. Let’s dive into the highlights of our Fall '24 Product Update!

📊 More Data to Win Disputes: Reducing Chargebacks

Disputes can be a significant drain on resources and revenue for restaurants. With Glyde’s new Data to Win Disputes feature, you can now leverage richer data, including brand-new payment signatures. This enhancement helps restaurants build stronger cases against chargebacks, potentially reducing them by up to 20%! In an era where every dollar counts, this feature provides the security and peace of mind that your transactions are protected.

💡 Smart Cross-Sells: Maximizing Check Sizes

In today's competitive dining landscape, every opportunity to enhance the guest experience and increase revenue is crucial. Our Smart Cross-Sells feature seamlessly integrates into the ordering process, providing dynamically placed recommendations tailored to individual guest preferences. By leveraging customer data and behavior insights, restaurants can increase check sizes significantly—studies indicate that effective cross-selling can boost average order value by 10-30%. With Glyde, you can not only enhance the dining experience but also drive profitability.

💳 Enhanced Payment Logs: Streamlining Issue Resolution

Payment-related issues can be a headache for both restaurant staff and customers. That’s why we’ve introduced Enhanced Payment Logs to the Glyde Terminal. This feature enables faster identification and resolution of payment issues, allowing your team to address problems swiftly. Clearer data points mean less time spent troubleshooting and more time focused on serving guests. Businesses that streamline their payment processes report a 15% increase in operational efficiency—imagine what that could mean for your bottom line!

⚔️ Auto-Fight Disputes: Coming Soon!

We are also excited to announce our upcoming feature: Auto-Fight Disputes. This innovative tool will automate the dispute resolution process, freeing up your team to focus on what they do best—delivering exceptional service to guests. Early adopters of automated dispute management have reported a staggering 50% reduction in resolution times, ensuring that payments are processed promptly and customers remain satisfied.

Glyde’s Commitment to Your Success

At Glyde, we understand the challenges faced by restaurants today. Our commitment to innovation drives us to continuously enhance our offerings, ensuring our partners stay ahead of the curve. We believe that these game-changing features will not only streamline operations but also foster a more engaging and rewarding dining experience for guests.

Curious How Glyde Can Transform Your Operations?

To explore our full update and learn more about how Glyde can revolutionize your restaurant's operations, check out our Solutions

A Huge Thank You to Our Partners

We extend our heartfelt gratitude to our partners who make our advancements possible: PAR, Lunchbox, OLO, Fiserv, Heartland, Punchh, Paytronix, NCR, Micros, Fishbowl, Tattle, Ovation, and Bikky. Together, we’re shaping the future of dining!

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